Family members push for justice after pair's contaminated homemade drink tragic passing

A grieving relatives of a lady who passed away together with her boyfriend after drinking poisoned limoncello state they are determined for accountability.

Greta Otteson, in her thirties, and Arno Quinton, 36, were discovered deceased on Boxing Day in the coastal city, the Southeast Asian country, as a result of lethal substance ingestion.

Just moments earlier, the woman had messaged her parents, Paul and Susan Otteson, to say she had "an extremely bad ill feeling ever" and was going to sleep, but she never woke up.

A server who allegedly made the drink was taken into custody in the winter month and is being kept while under investigation. The family state they have had little information from the police.

"It's about answers," expressed Greta's dad, adding: "We cannot find closure."

Methanol is a form of compound commonly found in household chemicals, energy sources and antifreeze.

The chemical is similar to consumable spirits, which is safe for alcoholic drinks, but it is less expensive and highly dangerous to individuals due to the way it is processed by the body.

In the family's house in Rhandirmwyn, their hometown, a pair of urns sit near the steps – the first has a soft toy sitting on top, the second, a plush bear.

These hold their children's cremated remains.

"They remain in the lounge with us," said the father, a former professional. "The family want to give them a final resting place, but we feel we are unable to do that until we get a satisfactory resolution."

The woman had been residing in the Vietnamese city with the man, her foreign fiance of about a couple of years, where the couple operated a guesthouse leasing spaces to travellers.

Greta was an sole offspring, referred to by her father as "wonderful", a "independent soul" and a "dedicated individual" who educated herself in Cardiff, Paris and America.

During November, Paul, 71 and the mother, 70, had travelled to the Asian country, encountering Greta's partner for the first time, and the two shared their engagement not long afterwards.

"It was beautiful – everyone were so happy," recalled the father, who described the man as "calm but very bright" and someone he "dreamed to have as a relative."

In their trip, the parents dined a multiple times at an Italian eatery, a popular dining spot, where they enjoyed the meals and received gratis shots of homemade specialty drink at the finish.

A few weeks later, when the couple had departed their trip and were trying to choose a holiday present for Greta and Arno, they recalled the restaurant and its products of their specialty drink and chose to order a few of them for shipping to their loved one's house.

That choice was a step that would have the heartbreaking results.

Just a short time of consuming the limoncello, the woman wrote to her family on the holiday to say she had a terrible sickness and was seeing vision issues but ignored recommendations from them, and a visitor who had come over, to obtain professional assistance.

The couple were discovered deceased in separate spaces of the home on Boxing Day. Hours later, Paul and Susan were on a flight to the country.

Paul described the significant social media theories that ensued as well as the challenge to navigate the logistics of coping with a death in a different country.

Soon quickly before autopsies showed Greta and Arno had passed away from lethal methanol poisoning.

In February, authorities arrested a barman who served in a venue in the city for "violating regulations on edible items" by "employing used strong medical grade alcohol, combined with filtered water, fruit skin and granulated sugar to make two bottles of the beverage."

Based on local law, the offence could result in a maximum jail time of seven to 15 years.

Many of individuals are poisoned by the substance every year in the region, based on reports from non-profit groups.

Their deaths came mere a short time after six people died of toxic consumption in Laos, a nation which borders Vietnam.

The family were informed official inquiries take a long time in Vietnam, with the possibility of a individual being detained for a 12 months before being charged or freed.

The family said the period for resolution was becoming unbearable.

"The family just want closure," stated Greta's dad. "They can't move on. Greta's mother asks daily when we rise, 'is there updates? Any developments?' I have to say 'no, no progress at this time'."

"This situation is about answers," he added. "Justice for me and Susan would be identifying the individuals responsible and prosecuting them."

The parents explained they also felt "extremely angered" the business where they had requested the product was still open and had not publicly acknowledged responsibility.

"They just carried on as if no incident has happened," said Paul.

In the case of Paul and Susan, the grief is still very raw.

Greta's dad